Your services were outstanding. Mr. Naugler was very professional and very knowlegeable. He explained the types of carpet and gave us the best recommendation. I also appreciated him following through with the installation of the carpet and made sure that we were satisfied. I also appreciated the owner, Mr. Stewart for being a part of the sale. The product seems to be very good. I can only tell of the durability after it has been down for a while in our home.
Product is beautiful. Installation was timely. Price was higher than some others, but we think that the quality is worth the difference.
The flooring selection is great and knowledge about the products is excellent. The installers were very friendly and professional and the job was done right the first time with no need for a call back. I would highly recommend this company.
Stewart was very attentive to our wants and needs. We wanted a certain look, but we also needed to stay in a lower budget! He also got so excited about the entire look of the kitchen, so it made the process more fun. Renovating is not really that great (so much work!) but Stewart really energized us and made us feel like friends! We also got to see a wide range of options. He was always available by phone when we had questions.
The willingness of the sales person, Stewart, to take the time to explain all the different options regarding materials, installation, and product quality/durability was exception and greatly appreciated. I was particularly concerned about the installation as I had real problems with other contractors. I was assured that the installation would be no problem. Sure enough, that was absolutely correct. The crew was efficient and professional right down to the smallest detail. The entire installation was done in 3 days and it is stunning, the new floor is beautiful, Stewart and his crew were willing to work with me on everything. Even though I absolutely dreaded the process it turned out great and with zero problems encountered from start to finish. I highly recommend this company!
From initial contact to completion of the project, it was a very smooth process. I am delighted with the end result!
The products are superior.... after my carpet was installed it felt so good underneath my feet I seriously thought about sleeping on the floor! The tile work looks just as great and I can't stop looking at these beautiful floors ! You will not get better customer service any where else. Mr. Stewart Jones the owner, will walk you through every phase of the install ... the workers arrive on time and get the job done and done well. You can tell they enjoy what they do and they do it well ! Mr. Stewart Jones , is also a compassionate businessman that cares about his customers, I am dealing with a really serious health issue right now and he showed so much compassion to me as a person. You will not be a number with this company. You will be treated like a real person by real people who are professional and really care that they leave your home beautiful and with a mark of excellence. I came away from this experienced feeling blessed. This company..well they are just good people and they bring good energy and I am so 100% satisfied with this experience and my floors look and feel absolutely beautiful !
Professional, customer service oriented, reasonably priced. Finished job on time and handled small things to ensure the care of my home. Stewart Jones was terrific. I would recommend to anyone. It is difficult to find good contractors. Floor Coverings International was impressive--workmanship, quality and customer service.
The crew came in and did the job. They came back and corrected a few minor things. I am pleased.